Last updated: 5 June, 2024

I Only Fly First Class Limited (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data to provide travel concierge services (the “Service”).

Data Controller

I Only Fly First Class Limited
Suite 1201A, East Ocean Centre, 98 Granville Road, Tsimshatsui East Kowloon Hong Kong
+1 (888) 395 8085

Data We Collect

We may collect and process the following personal data about you:
Identification Data: Name, date of birth, gender, and passport details.
Contact Data: Email address, phone number, and postal address.
Payment Data: Credit card details and billing information.
Travel Data: Travel itinerary, ticket details, and booking history.
Technical Data: IP address, browser type, and browsing behavior on our website.
Communications Data: Any correspondence between you and Us.

How We Use Your Data

We use your personal data to:
– Process and manage your bookings and travel arrangements.
– Communicate with you about your bookings, travel details, and customer service inquiries.
– Process payments and prevent fraud.
– Personalize your experience on our website.
– Improve our services and website functionality.
– Contact or target you with electronic marketing.
– Comply with legal obligations and resolve disputes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Compliance: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our operations.
Consent: When you have provided explicit consent for specific processing activities.

Data Sharing and Disclosure

We may share your personal data with:
Service Providers: Third-party companies that provide services on our behalf, such as payment processors, IT service providers, and marketing providers.
Airlines, Distribution Services, Ticketing, and other travel partners : To facilitate your travel arrangements.
Legal Authorities: When required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations.

Your Rights

Following common international guidelines, you have the following rights regarding your personal data:
Right to Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Request restriction of processing your personal data.
Right to Data Portability: Request transfer of your personal data to another organization.
Right to Object: Object to the processing of your personal data based on legitimate interests or direct marketing.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to to protect your Personal Information using industry best practices, we cannot guarantee its absolute security.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

We may contain links to other sites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Identification Data, Contact Data, or other information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by other means.

Contact Us

If you have any questions about this Privacy Policy, please contact us.