Privacy Policy

Data Controller

I Only Fly First Class Limited ("we", "us", or "our") is the data controller responsible for your personal information collected through our website and services.

Data We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Name, email address, phone number, and other contact details you provide when using our services.
• Travel Information: Flight preferences, travel dates, destinations, and passenger details.
• Payment Information: Credit card details and billing information (processed securely through our payment processors).
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Communications: Records of your correspondence with us, including emails, chat messages, and phone calls.

How We Use Your Data

We use your personal information for the following purposes:

• To provide and manage our travel booking services
• To process your flight reservations and payments
• To communicate with you about your bookings and provide customer support
• To send you promotional materials and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations and prevent fraud
• To analyze usage patterns and optimize user experience

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services
• Legal Compliance: Processing required to comply with legal obligations
• Consent: Processing based on your explicit consent, which you may withdraw at any time

Data Sharing and Disclosure

We may share your personal information with:

• Airlines and Travel Partners: To complete your flight bookings and provide travel services
• Payment Processors: To process your payments securely
• Service Providers: Third-party vendors who assist us in operating our website and providing services
• Legal Authorities: When required by law or to protect our rights and safety

We do not sell your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for certain purposes
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Transfer

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Links To Other Sites

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.